Twitter for Customer Service: Why Brands Should Use It in 2023

Blog post1 min readUpdated Mar 28, 2024View source ↗

Gone are the days when customer service was only limited to talking to the agents and waiting long hours for your turn on phone calls. Customers don’t expect to wait longer; no queues and no prolonged email responses. All they want right now are quick replies and stress-free customer service. With the ever-changing social media … Twitter for Customer Service: Why Brands Should Use It in 2023 Read More ».

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